Shannon Rabago
About Shannon Rabago
Shannon Rabago is a Team Leader at Chase, where she has worked since 2013. She previously held positions at US Airways and served as a Branch Manager at Chase from 2004 to 2012.
Work at Chase
Shannon Rabago has been employed at Chase since 2013, currently holding the position of Team Leader. In this role, Rabago oversees team operations and ensures that customer service standards are met. Prior to this position, Rabago served as a Branch Manager at Chase from 2004 to 2012, accumulating eight years of experience in branch operations and management.
Previous Experience at US Airways
Before joining Chase, Shannon Rabago worked at US Airways as a Customer Service Supervisor. This role lasted for ten months from 2012 to 2013 and took place in Phoenix, Arizona. In this position, Rabago was responsible for managing customer service operations and ensuring a positive experience for travelers.
Career Background
Shannon Rabago has a diverse career background in customer service and team leadership. Starting in the banking sector at Chase, Rabago transitioned to US Airways for a brief period before returning to Chase. The experience gained in both roles has contributed to Rabago's expertise in managing teams and enhancing customer relations.
Leadership Experience
In the role of Team Leader at Chase, Shannon Rabago has developed significant leadership skills over the years. This position involves guiding team members, implementing strategies for improved service delivery, and fostering a collaborative work environment. Rabago's previous experience as a Branch Manager has further strengthened these leadership capabilities.