Shawn Smith
About Shawn Smith
Shawn Smith serves as the Executive Director and Market Director for Banking at Chase, overseeing a portfolio of 14 retail branches with a total deposit and investment balance of $3 billion. He leads a team of 95 employees and focuses on enhancing customer experience and driving balance growth.
Current Role as Executive Director at Chase
Shawn Smith serves as the Executive Director and Market Director in Banking at Chase, a position he has held since 2015. In this role, he manages a portfolio of 14 retail branches, overseeing a combined deposit and investment balance of $3 billion. He leads a team of 95 employees, which includes 45 sales employees and 14 branch managers. His responsibilities include driving customer experience and achieving year-over-year balance growth within the branches.
Previous Experience at Chase
Shawn Smith has a significant history with Chase, having held multiple positions prior to his current role. He worked as the 1st Vice President and District Manager from 2007 to 2012, focusing on Morris County and new builds in Mercer County and Central New Jersey. He also served as Chase Private Client Market Support from 2012 to 2013 and as Market Support Manager from 2013 to 2015 in the New Jersey South Market.
Education and Academic Background
Shawn Smith studied at DeSales University, where he earned a Bachelor's Degree in Business Administration and Management. His studies spanned from 1990 to 1994, providing him with a solid foundation in business principles that he has applied throughout his career in banking.
Management and Leadership Skills
In his current role, Shawn Smith is responsible for maintaining appropriate branch controls and leading recruitment efforts. He has a proven track record of seamless execution in driving branch behaviors, which contributes to the overall success of the retail branches under his management.