Sheena Alexander
About Sheena Alexander
Sheena Alexander is an Account Supervisor at Chase, where she has worked for 19 years. Her career includes various roles at JPMorgan Chase, including Team Leader Branch Tech Support and Merchant Dispute Advisor.
Current Role at Chase
Sheena Alexander serves as an Account Supervisor at Chase, a position she has held since 2005. With 19 years of experience in this role, she operates from Columbus, Ohio. In her capacity as Account Supervisor, she oversees various account management tasks and ensures customer satisfaction within the branch.
Previous Experience at Chase
Before her current role, Sheena Alexander worked in several positions at Chase. She served as Team Leader for Branch Tech Support/ATM from 2019 to 2021. Additionally, she worked as Branch Tech Support Sr. Specialist III from 2014 to 2021, contributing to technical support and customer service initiatives.
Experience at JPMorgan Chase
Sheena Alexander has extensive experience at JPMorgan Chase, where she held multiple roles. She worked as a Merchant Dispute Advisor from 2009 to 2012 and as a Senior Customer Service Representative from 2005 to 2009. She also served as a Customer Service Professional III from 2012 to 2014, gaining valuable insights into customer relations and dispute resolution.
Education Background
Sheena Alexander studied at Columbus State Community College from 2012 to 2014. Prior to that, she completed her high school education at Pickerington Central High School. Her educational background provides a foundation for her career in customer service and account management.