Siewyee Lai
About Siewyee Lai
Siewyee Lai is a Commercial Banking Agility Lead at Chase, with a background in quality assurance and project management across several financial institutions. She holds a Bachelor of Science in Computer Information Science and a Master of Arts in Non-Profit/Public/Organizational Management.
Current Role at Chase
Siewyee Lai currently serves as the Commercial Banking Agility Lead at Chase, a position she has held since 2021. Based in Jersey City, New Jersey, she is responsible for leading initiatives that enhance agility within the commercial banking sector. Her role involves developing strategies that improve operational efficiency and client service delivery.
Previous Experience at Citigroup
Prior to her current role, Siewyee Lai worked at Citigroup as a QA Analyst from 2009 to 2010. During her tenure, she focused on quality assurance processes, contributing to the overall reliability and performance of the company's financial services.
Experience at Barclays Wealth Management
Siewyee Lai was employed at Barclays Wealth Management from 2010 to 2013 as a QA Test Coordinator. In this role, she coordinated testing efforts to ensure the quality of financial products and services, playing a key part in maintaining high standards within the organization.
Background in Education
Siewyee Lai holds a Bachelor of Science degree in Computer Information Science from the University of South Alabama. Additionally, she earned a Master of Arts in Non-Profit/Public/Organizational Management from Dallas Baptist University. Her educational background provides a strong foundation for her analytical and management skills in the financial sector.
Experience at MarketAxess
From 2013 to 2021, Siewyee Lai worked at MarketAxess as a Safe Agile Scrum Master, Project Management, and MicroStrategy Specialist. Her eight years at the company involved managing agile projects and implementing strategies that supported the firm's operational goals and client needs.