Soannia Tiem
About Soannia Tiem
Soannia Tiem is a Relationship Banker at Chase in Irving, Texas, with a diverse background in finance and customer service. She has held various roles in the financial sector, including positions at MBNA, Financial Professionals, and RealPage, Inc.
Work at Chase
Soannia Tiem has been employed at Chase as a Relationship Banker since 2021. In this role, she focuses on enhancing customer experiences by providing self-service options for 24/7 account access. She collaborates with specialists, including Financial Advisors and Mortgage Bankers, to connect customers with the appropriate experts for their financial needs. Her proactive approach involves meeting with assigned customers to establish lasting relationships and tailor product and service recommendations.
Previous Employment Experience
Before joining Chase, Soannia Tiem held several positions in various organizations. She worked at Rockstar Martial Arts & Fitness as an Office Manager from 2019 to 2021. Prior to that, she served as a Data Analyst at RealPage, Inc. from 2015 to 2019. Her earlier roles include working as a Screening Operations/Administrative Assistant/Sourcer at Financial Professionals from 2010 to 2014, and as an Expense Coordinator at Ryan for four months in 2008. Additionally, she was employed as a New Accounts Specialist/Account Manager at MBNA from 2002 to 2005.
Education and Expertise
Soannia Tiem studied at Brookhaven Community College. Her educational background supports her extensive experience in banking and customer service. She has developed strong communication and relationship-building skills throughout her career, which are essential in her current role as a Relationship Banker.
Skills and Focus Areas
In her professional capacity, Soannia Tiem emphasizes making customers' lives easier through the implementation of self-service options. She is skilled in building relationships with clients and tailoring financial product recommendations to meet their specific needs. Her experience in various roles has equipped her with a comprehensive understanding of customer service and financial operations.