Stacey Carr
About Stacey Carr
Stacey Carr serves as a Business Analyst IV and Assistant Vice President at Chase, where she has contributed to significant improvements in service levels through automation and application development. With a background in business administration and extensive experience in operations management, she has successfully led projects that enhanced efficiency and reduced costs.
Current Role as Business Analyst IV at Chase
Stacey Carr holds the position of Business Analyst IV and Assistant Vice President at Chase, where she has been employed since 2014. In this role, she has focused on automating functions through application development, which has led to improved service levels. Her responsibilities include creating and utilizing dashboards, scorecards, and regulatory metrics to drive and measure business success. Over her tenure, she has maintained service level agreements above 99.5%, exceeding the company's target of 98%.
Previous Experience at Chase
Prior to her current position, Stacey Carr worked at Chase in various roles. From 2011 to 2014, she served as Operations Unit Manager, where she managed operations and led teams to meet performance goals. Additionally, she worked as a Continuous Improvement Coordinator for one year in 2013, focusing on enhancing processes within the organization. During her time at Chase, she successfully managed projects that resulted in significant operational efficiencies, including a 40% reduction in manual in-house payments.
Education Background
Stacey Carr has a solid educational foundation in business administration and management. She studied at the University of Phoenix from 2008 to 2010, where she earned a Bachelor’s Degree in Business Administration and Management. Earlier, she attended Wilmington College from 2002 to 2006, completing a four-year program. This educational background has equipped her with the skills necessary for her roles in business analysis and operations management.
Key Achievements in Project Management
Throughout her career, Stacey Carr has led significant projects that have contributed to operational improvements at Chase. Notably, she led the migration of domestic wire and balancing payment functions to a global provider, which resulted in substantial cost reductions. Her initiatives have consistently aligned with regulatory requirements and have focused on enhancing efficiency within the organization.