Stacie Jones
About Stacie Jones
Stacie Jones is a Loan Servicing Specialist IV with over 15 years of experience in various industries, including financial services and telecommunications. She has held positions at notable companies such as HSBC, Chase, and Capital One, and possesses skills in quality assurance, training, management, and customer service.
Current Role at Chase
Stacie Jones serves as a Loan Servicing Specialist IV at Chase, a position she has held since 2022. In this role, she is responsible for managing loan servicing tasks and ensuring compliance with company policies. Her expertise in loan origination processes contributes to the efficiency and effectiveness of the team. Stacie's current position builds on her extensive background in the financial services industry.
Previous Experience at Chase
Before her current role, Stacie worked at Chase as a Loan Servicing Specialist III from 2018 to 2022. During her four years in this position, she developed her skills in loan servicing and customer relations. Her experience at Chase has provided her with a solid foundation in the financial sector, enhancing her capabilities in managing loan-related processes.
Career Background in Financial Services
Stacie Jones has over 15 years of experience in various industries, including financial services, telecommunications, and food service. Prior to her tenure at Chase, she worked at Capital One as an Account Coordinator from 2012 to 2017 and at HSBC as an Account Specialist from 2006 to 2012. Her diverse experience has equipped her with a broad understanding of customer service and account management.
Education and Training
Stacie studied Accounting and Computer Science at Robert Morris University - Illinois. She also pursued a Business Accounting certificate from Purdue University-On-Line in 2017. Additionally, she completed the SAFe Scrum Master course with Omni3, achieving certification in 2018. Her educational background supports her expertise in financial processes and management.
Skills and Expertise
Stacie Jones possesses skills in quality assurance, training and development, management, and customer service. Her expertise in loan origination processes is complemented by her extensive experience in account management. These skills have been developed through her various roles in the financial services sector and contribute to her effectiveness in her current position.