Stacy Collingwood
About Stacy Collingwood
Stacy Collingwood serves as the MB Team Lead Operations at Chase, where she has worked since 2011. She has a background in banking services, with extensive experience in regulatory compliance and team training.
Current Role at Chase
Stacy Collingwood serves as the MB Team Lead Operations at Chase, a position she has held since 2011. In this role, she oversees operational processes and leads a team to ensure efficient workflow. Her responsibilities include training staff on policies and procedures, as well as implementing best practices to enhance team performance. Stacy's leadership is characterized by her ability to foster collaboration and independence among team members, contributing to the overall success of the operations team.
Previous Experience at Chase
Prior to her current role, Stacy worked at Chase as a Senior Mortgage Loan Processor from 2010 to 2011. During her nine-month tenure, she focused on processing mortgage loans, ensuring compliance with regulatory standards, and maintaining quality scores. This experience laid the groundwork for her subsequent leadership role within the company.
Background in Financial Services
Stacy Collingwood has a robust background in the financial services sector, having worked at First Florida Credit Union from 2005 to 2009. In her four years there, she held multiple positions, including Project Specialist, Mortgage Loan Processor, and Financial Service Representative. This diverse experience provided her with a comprehensive understanding of mortgage processing and customer service within the banking industry.
Education and Qualifications
Stacy studied at Edward H. White High School and later attended Florida State College at Jacksonville, where she completed some college courses and achieved a Bachelor of Science (BS). Her educational background complements her extensive professional experience in the banking services industry, particularly in regulatory compliance.
Achievements in Performance
Stacy has been recognized as a 'top performer' in her roles, consistently meeting or exceeding production goals, compliance standards, and quality scores. Her commitment to excellence is evident in her approach to team-building exercises, which she employs to enhance both production and morale within her team.