Stephanie Lewis
About Stephanie Lewis
Stephanie Lewis is a Senior Specialist II at Chase Paymentech, where she has worked for 16 years. She specializes in troubleshooting and testing programs for POS solutions and provides training for merchants on proprietary software.
Work at Chase Paymentech
Stephanie Lewis has been employed at Chase Paymentech since 2008, holding the position of Senior Specialist II for 16 years in Tampa, FL. In her current role, she specializes in troubleshooting and testing programs and software related to Chase Paymentech's Point of Sale (POS) solutions. Prior to this position, she worked as a Helpdesk Technician at Chase Paymentech for one year from 2007 to 2008.
Education and Expertise
Stephanie Lewis earned her Bachelor's degree in Computer and Information Sciences from the University of South Alabama, completing her studies from 1998 to 2004. Her educational background provides her with a solid foundation in technology, which she applies in her current role at Chase Paymentech. She demonstrates expertise in troubleshooting and testing software, particularly in the context of payment processing solutions.
Previous Employment Experience
Before joining Chase Paymentech, Stephanie worked at Stream Global Services as a Software Support Representative for nine months in 2006, also in Tampa, FL. This role contributed to her skill set in providing technical support and software assistance. Additionally, her experience as a Helpdesk Technician at Chase Paymentech from 2007 to 2008 further developed her technical and customer service skills.
Communication Skills
Stephanie Lewis demonstrates strong communication skills, effectively supporting merchants via email and phone. She provides essential tele-training for merchants on Chase Paymentech's proprietary software and mobile checkout systems. Her ability to convey complex information clearly is a key aspect of her role, ensuring that merchants can effectively utilize the services offered by Chase Paymentech.