Stephanie Locke
About Stephanie Locke
Stephanie Locke serves as the Lead Teller Operations Supervisor at Chase, where she has worked since 2018. She has a diverse professional background in culinary management and financial operations, with experience in banquet management and customer relationship management.
Work at Chase
Stephanie Locke has been employed at Chase since 2018, serving as the Lead Teller Operations Supervisor. In this role, she oversees teller operations, ensuring efficient service delivery and adherence to banking protocols. Her responsibilities include managing staff, optimizing workflows, and maintaining customer satisfaction. Her tenure at Chase spans six years, during which she has developed a strong understanding of banking operations.
Education and Expertise
Stephanie Locke studied at Scottsdale Culinary Institute, where she completed her Associate of Occupational Studies in Culinary Arts at Le Cordon Bleu from 2003 to 2004. This formal culinary education laid the foundation for her skills in cooking and banquet management. Additionally, she possesses expertise in Customer Relationship Management (CRM) within the food and beverage industry, which complements her culinary background.
Background in Culinary Management
Prior to her current role at Chase, Stephanie Locke worked in various culinary positions. She served as Kitchen Manager/Sous Chef at Xanterra Parks & Resorts from 2004 to 2008 at Grand Canyon National Park. Following that, she was a Chef Manager at Guckenheimer from 2008 to 2012. These roles contributed to her extensive experience in kitchen operations and banquet management.
Experience in Higher Education Operations
Since 2014, Stephanie Locke has worked at the University of North Texas as Banquets Manager. In this position, she has managed banquet operations for the university, leveraging her culinary skills and experience in the higher education sector. Her role involves coordinating events, managing budgets, and ensuring quality service delivery.
Diverse Professional Background
Stephanie Locke has a diverse professional background that spans both culinary and financial sectors. She began her career as Head Cashier at Dillards from 1998 to 2002, which provided her with foundational experience in customer service and financial transactions. This combination of experiences in different industries showcases her adaptability and broad skill set.