Steven Smith
About Steven Smith
Steven Smith serves as Vice President at Chase, bringing over a decade of leadership experience in the financial services industry, particularly in mortgage and auto servicing.
Work at Chase
Steven Smith has held multiple roles at Chase, contributing to the company's mortgage servicing operations. He began his tenure as a Mortgage Loss Mitigation specialist from 2011 to 2012. He then advanced to the position of Mortgage Servicing Supervisor from 2012 to 2015. Following this, he served as the Mortgage Servicing Division Leader from 2015 to 2022. In 2022, he was promoted to Vice President, a role he currently occupies. His experience at Chase spans over a decade, focusing on leadership and operational management within the mortgage sector.
Experience in Financial Services
With over ten years of experience in leadership roles within the financial services industry, Steven Smith has developed a strong background in both auto and mortgage servicing. Prior to his time at Chase, he worked at General Motors as an Auto Loss Mitigation specialist from 2009 to 2011. His extensive experience includes leading teams and managing operations, particularly in mortgage servicing, where he has spent the majority of his career.
Education and Expertise
Steven Smith studied at the University of Arizona Global Campus, where he earned a Bachelor of Arts in Human Resources Management and Services from 2020 to 2022. This educational background complements his extensive professional experience, equipping him with the skills necessary for effective leadership in the financial services sector.
Leadership Roles
Throughout his career, Steven Smith has been involved in leadership roles for over a decade. He has led teams and managed leaders for seven years, demonstrating his capability in guiding and developing talent within the financial services industry. His leadership experience is particularly evident in his roles at Chase, where he has overseen various aspects of mortgage servicing.