Susan Edwards
About Susan Edwards
Susan Edwards serves as the Lead Associate Operations Manager at Chase and has worked as an Account Executive at R+L Global Logistics since 2022. With over two decades of experience in the telecommunications industry, she has a strong background in indirect account management and territory management.
Work at Chase
Susan Edwards has served as Lead Associate Operations Manager at Chase since 2021. In this role, she has contributed to operational management and efficiency within the organization. Her position is based in Carmel, Indiana, where she has been instrumental in overseeing various operational processes for the past three years.
Current Role at R+L Global Logistics
Since 2022, Susan Edwards has worked as an Account Executive at R+L Global Logistics. Her responsibilities include managing client accounts and ensuring effective logistics solutions. Based in Indianapolis, Indiana, she has been in this role for two years, applying her extensive industry knowledge to enhance client relationships.
Experience in Telecommunications Industry
Susan Edwards has over two decades of experience in the telecommunications industry, primarily focusing on indirect account management. She worked at Sprint as an Indirect Account Executive for 23 years, from 1997 to 2020. Her expertise includes territory management and sales within the wireless technologies sector.
Education and Expertise
Susan Edwards completed her high school education at Noblesville High School, earning her diploma from 1986 to 1989. She furthered her education at Indiana University Bloomington, where she studied English Language and Literature, achieving a Bachelor of Arts (B.A.) from 1989 to 1993. She possesses expertise in managing contact centers and enhancing customer experience.