Suzanne Johnson
About Suzanne Johnson
Suzanne Johnson serves as the Compliance Manager and Vice President at Chase in Tampa, Florida, where she has worked since 2019. With over 16 years of experience in compliance and operational risk testing, she has held various positions at Chase, demonstrating strong skills in execution, analysis, and issue management.
Work at Chase
Suzanne Johnson has held multiple positions at Chase, contributing to her extensive experience in compliance and operational risk management. She currently serves as Compliance Manager, VP, a role she has occupied since 2019 in Tampa, Florida. Prior to this position, she worked as a Senior Compliance Officer, AVP, from 2014 to 2019, and previously held the same title from 2011 to 2014. Her career at Chase began as an Operational Risk Analyst, AVP, where she worked from 2005 to 2011. Throughout her tenure, she has developed strong stakeholder relationships across various business areas, including auto, business banking, card, consumer banking, home lending/mortgage, merchant services, and third-party oversight.
Education and Expertise
Suzanne Johnson possesses over 16 years of experience in quality assurance program management, compliance, and operational risk testing. Her expertise encompasses execution, analysis, testing strategy, issue identification, and issue management. This extensive background has equipped her with the skills necessary to navigate complex compliance landscapes and manage operational risks effectively.
Background
Suzanne Johnson has built her career in the financial services sector, specifically at Chase, where she has progressed through various roles. Her journey began as an Operational Risk Analyst, followed by positions as Senior Compliance Officer, and currently, Compliance Manager, VP. Her work has primarily taken place in Tampa, Florida, where she has developed a deep understanding of compliance and risk management within the banking industry.
Achievements
Throughout her career at Chase, Suzanne Johnson has demonstrated excellence in various aspects of compliance and operational risk management. Her roles have involved critical functions such as execution, analysis, and issue management. She has successfully managed stakeholder relationships across diverse business areas, showcasing her ability to collaborate effectively within a large organization.