Sybil Mulokwa
About Sybil Mulokwa
Sybil Mulokwa is the Vice President of User Experience at Chase, where she has worked since 2019. She has extensive experience in user experience design and strategy, having held various roles at companies such as Alkami Technology, Intuit, and Wunderman DC.
Current Role at Chase
Sybil Mulokwa serves as the Vice President of User Experience at Chase, a position she has held since 2019. In this role, she is responsible for leading user experience initiatives and strategies to enhance customer interactions with Chase's digital products. Her work focuses on creating user-centered designs that address customer needs and improve overall satisfaction.
Previous Experience at Alkami Technology
Before her current role at Chase, Sybil Mulokwa worked at Alkami Technology as the Manager of User Experience Strategy and Design. She joined the company in 2017 and has been instrumental in shaping product strategies that prioritize user experience. Additionally, she held the position of Product Strategy Leader at Alkami Technology from 2017 to 2019, where she contributed to the development of user-focused solutions.
Education and Expertise
Sybil Mulokwa has a strong educational background in design and communications. She earned a Master's degree from VCU Brandcenter and a Master of Science from Virginia Commonwealth University, both completed between 2010 and 2012. Additionally, she studied Communications at Southern Illinois University, Carbondale, where she received her Bachelor of Science degree. Her education has equipped her with the skills needed to excel in user experience design.
Professional Background in User Experience Design
Sybil Mulokwa has extensive experience in user experience design, having worked in various roles across multiple organizations. She was a User Experience Designer at Wunderman DC for 11 months in 2012-2013 and later served as an Interaction Designer at Huge from 2013 to 2014. Her tenure at Intuit as a Senior Experience Designer from 2014 to 2017 further solidified her expertise in creating user-centered designs.
Portfolio and Personal Projects
Sybil Mulokwa maintains a personal portfolio that showcases her work in user experience design. Her portfolio, available at www.sybilxd.com, highlights her approach to solving design problems through thoughtful and strategic solutions. This platform serves as a testament to her professional journey and the projects she has contributed to throughout her career.