Sylvia Valdez
About Sylvia Valdez
Sylvia Valdez serves as a Call Center Manager at Chase, where she has worked since 2009, accumulating 15 years of experience in the role.
Work at Chase
Sylvia Valdez has been employed at Chase since 2009. She holds the position of Call Center Manager, where she has accumulated 15 years of experience in this role. Her responsibilities include overseeing daily operations, managing staff, and ensuring high levels of customer service within the call center.
Professional Experience
As a Call Center Manager at Chase, Sylvia Valdez has developed a comprehensive understanding of call center operations. She is responsible for implementing strategies to improve efficiency and enhance customer satisfaction. Her leadership skills contribute to the effective management of the call center team.
Career Development
Sylvia Valdez's tenure at Chase reflects her commitment to professional growth within the financial services industry. Over the years, she has gained valuable insights into customer service management and operational best practices, which are essential for her role as a Call Center Manager.