Tanya Bowie Gay
About Tanya Bowie Gay
Tanya Bowie Gay is a Client Service Professional at Chase, where she has worked since 2009. She has extensive experience in banking, having previously served as a Telephone Banker and a Private Client Banker, and holds multiple degrees in Business Administration from Texas Southern University and Prairie View A&M University.
Work at Chase
Tanya Bowie Gay has been employed at Chase since 2009, serving as a Client Service Professional for 15 years in the Houston, Texas area. In her role, she manages the post-loan approval process, ensuring a seamless transition for clients as they bring loans to closing. Previously, she worked at JPMorgan Chase as a Chase Private Client Banker from 2006 to 2009 for three years. During her time at Chase, she has maximized the productivity of assigned Relationship Managers by efficiently handling client service tasks and has acted as a liaison between customers and various bank departments.
Education and Expertise
Tanya Bowie Gay pursued her education in Business Administration. She studied at Prairie View A&M University from 1987 to 1990, where she earned a Bachelor of Business Administration (B.B.A.). Later, she attended Texas Southern University from 2011 to 2013, achieving another Bachelor of Business Administration (BBA). Her academic background has equipped her with the knowledge and skills necessary for her roles in client service and banking.
Background
Tanya Bowie Gay has a significant history in the banking sector, particularly with Chase and JPMorgan Chase. She began her career at Chase in 1998, working in Telephone Banking until 2009. Her experience spans over two decades, primarily focused on client service and banking operations in the Houston, Texas area. This extensive background has contributed to her expertise in managing client relationships and enhancing service delivery.
Customer Service Focus
Tanya Bowie Gay emphasizes customer satisfaction and retention in her professional role. She ensures timely follow-up and resolution of client issues, which enhances overall service delivery. Her strong focus on communication between customers and the bank's various departments has been instrumental in improving client experiences and maintaining high levels of service.