Tanya Sena
About Tanya Sena
Tanya Sena is a Customer Service Specialist at Chase, where she has worked since 2013 in Springfield, Missouri. She holds a bachelor's degree from the University of Missouri - Columbia and has extensive experience in customer service roles across various hospitality companies.
Work at Chase
Tanya Sena has been employed at Chase as a Customer Service Specialist since 2013. In this role, she has accumulated over 11 years of experience in providing customer support and service in Springfield, Missouri. Her responsibilities include assisting customers with inquiries, resolving issues, and ensuring a positive banking experience.
Previous Employment Experience
Prior to her current position at Chase, Tanya Sena held various roles in the hospitality industry. She worked at Raymond Management Company as a Guest Service Agent from 2007 to 2010, and at Embassy Suites as a Front Desk Supervisor from 2005 to 2006. Additionally, she served as a Reservation Sales Agent at Intercontinental Hotels Group (IHG) from 2002 to 2004, and as a Guest Service Agent at Embassy Suites from 2004 to 2005.
Education and Expertise
Tanya Sena studied at the University of Missouri - Columbia, where she completed her bachelor's degree from 2008 to 2010. She also attended St. Charles Community College and North Garland High School. Her educational background supports her expertise in customer service and hospitality.
Career Timeline
Tanya Sena's career spans over two decades, beginning in the hospitality sector and transitioning to customer service in the banking industry. She started her career at Intercontinental Hotels Group (IHG) in 2002, followed by various roles in guest services until she joined Chase in 2013. Her work history reflects a consistent focus on customer interaction and service excellence.