Tasha Rowan
About Tasha Rowan
Tasha Rowan serves as the Executive Director Control Manager at Chase, where she has worked for over 25 years. She has extensive experience in business controls, risk management, and customer service, and has a proven track record of leading effective business operations.
Work at Chase
Tasha Rowan has been employed at Chase since 1999, serving in various roles for a total of 25 years. Currently, she holds the position of Executive Director Control Manager, a role she has occupied since 2019. In this capacity, she focuses on enhancing and maintaining the overall risk and control environment within the organization. Rowan supports operating divisions and executive leadership in implementing regulatory requirements, controls, and action plans, demonstrating her commitment to effective business operations.
Education and Expertise
Tasha Rowan completed her education at Wolfson High, where she studied from 1994 to 1998. With over 20 years of experience in business controls, default mortgage servicing, customer service, escalation, and quality assurance, she possesses a comprehensive understanding of the financial services industry. Her expertise includes leading high-performing business operations and managing business controls, which are critical for maintaining compliance and operational efficiency.
Background
Before joining Chase, Tasha Rowan worked at SunTrust Bank as a Bank Teller from 1997 to 1999 in the Jacksonville, Florida Area. This early experience in customer service laid the foundation for her extensive career in the banking sector. Over the years, she has developed a strong skill set that encompasses various aspects of business operations and risk management.
Achievements
Throughout her career, Tasha Rowan has demonstrated a consistent ability to lead and manage business operations effectively. Her focus on strengthening and sustaining the risk and control environment has contributed to improved compliance and operational standards within her teams. Her role in supporting executive leadership with regulatory requirements and action plans highlights her significant contributions to organizational success.