Tatiana Saez
About Tatiana Saez
Tatiana Saez is a Collections Specialist II at Chase, where she has worked since 2018. She has previous experience in customer service and technical support roles across various companies, including Convergys and Old Navy.
Current Role as Collections Specialist II
Tatiana Saez currently holds the position of Collections Specialist II at Chase, where she has been employed since 2018. In this role, she is responsible for managing collections processes and ensuring compliance with company policies. Her extensive experience in collections allows her to effectively handle customer accounts and resolve outstanding debts.
Previous Experience at Chase
Tatiana Saez worked at Chase as a Collections Specialist I from 2017 to 2018 for 11 months. During her time in this role, she developed foundational skills in collections and customer service, which contributed to her advancement to Collections Specialist II.
Experience in Customer Service Roles
Before joining Chase, Tatiana Saez gained valuable experience in customer service. She worked as a Senior Customer Service Agent at Convergys from 2016 to 2017, where she handled customer inquiries and provided support. Additionally, she served as a Customer Service Associate at Old Navy from 2010 to 2013 and at Walgreens from 2013 to 2014, further enhancing her customer service skills.
Technical Support Background
Tatiana Saez worked at Frontier Communications as a Technical Support agent from 2014 to 2016. In this role, she provided technical assistance to customers, addressing issues related to telecommunications services. This experience equipped her with problem-solving skills that are beneficial in her current collections role.
Education at Crooms Academy of Information Technology
Tatiana Saez completed her high school education at Crooms Academy of Information Technology from 2008 to 2012. This educational background provided her with foundational knowledge in technology and customer service, which has been advantageous in her career.