Tatiana Sanchez
About Tatiana Sanchez
Tatiana Sanchez is a Bank Teller and Sales and Service Associate at Chase, where she has worked for 13 years in the Greater New York City Area. She specializes in educating clients on banking technologies and managing customer issues effectively.
Work at Chase
Tatiana Sanchez has been employed at Chase since 2011, serving as a Bank Teller/Sales and Service Associate for 13 years in the Greater New York City Area. In her role, she focuses on educating clients about advanced banking technologies to enhance their banking experience. Tatiana assists the Operations Manager with daily branch compliance duties and takes ownership of customer issues, ensuring timely solutions. She regularly engages with high-profile clientele, aiming to improve their overall customer experience.
Background in Customer Service
Before joining Chase, Tatiana Sanchez worked as a Hostess at HARU Sushi Benihana from 2006 to 2010. This role provided her with foundational customer service skills, which she has since applied in her banking career. Her experience in the hospitality industry has contributed to her ability to engage effectively with clients and manage customer interactions.
Expertise in Banking Operations
Tatiana Sanchez possesses expertise in processing foreign transactions efficiently, which is a critical aspect of banking operations. Her knowledge in this area allows her to assist clients with diverse banking needs, ensuring smooth and accurate transaction processes. Additionally, she provides guidance and workflow direction to team members, enhancing overall branch productivity.
Client Engagement and Support
In her current role, Tatiana regularly interacts with high-profile clientele, focusing on enhancing their customer experience. She takes initiative in addressing customer issues, ensuring that solutions are found promptly. Her commitment to customer service is evident in her daily interactions and support for both clients and colleagues.