Taylor Sandifer
About Taylor Sandifer
Taylor Sandifer is a Senior Specialist in Overdraft Collections at Chase, where he has worked since 2017. He has extensive experience in customer service roles and holds a Bachelor of Science degree in Consumer & Family Financial Services from The Ohio State University.
Work at Chase
Taylor Sandifer has been employed at Chase as a Senior Specialist in Overdraft Collections since 2017. In this role, Taylor is responsible for managing customer accounts, including updating interactions, processing payments, and maintaining personal information. This position requires a strong understanding of customer service and financial processes, which Taylor applies to resolve customer inquiries effectively.
Previous Experience at PNC
Before joining Chase, Taylor Sandifer worked at PNC Bank in various roles. From 2015 to 2017, Taylor served as a Customer Service & Support Representative, where responsibilities included assisting customers with their banking needs. Additionally, Taylor briefly held the position of Inside Sales Representative in 2017 for five months, contributing to sales efforts in the Columbus, Ohio area.
Background in Hospitality
Taylor's professional experience also includes a role at SpringHill Suites by Marriott, where Taylor worked as a Front Desk Agent for five months in 2015. This position involved direct customer interaction and required strong communication skills, further enhancing Taylor's ability to manage customer relationships effectively.
Education and Expertise
Taylor Sandifer studied at The Ohio State University, earning a Bachelor of Science degree in Consumer & Family Financial Services from 2011 to 2015. This educational background provides a solid foundation in financial principles and customer service strategies. Taylor is skilled in resolving challenging customer situations and has expertise in setting up drafts and processing immediate payments for customer accounts.