Tina Rodriguez
About Tina Rodriguez
Tina Rodriguez is a Site Support Manager at J P Morgan Chase, overseeing a team of 18 in the Freedom card services call center. She has a background in Business Administration and Psychology, and has consistently exceeded call center metrics since joining the company in 2012.
Work at Chase
Tina Rodriguez has been employed at J P Morgan Chase since 2012, serving as a Site Support Manager. In this role, she oversees a team of 18 employees in the Freedom card services call center. Under her management, the team consistently exceeds all call center metrics, demonstrating effective leadership and operational efficiency. Initially based in Springfield, Missouri, she later transferred to Tempe, Arizona, where she continues to fulfill her responsibilities.
Education and Expertise
Tina Rodriguez has a background in Business Administration and Management, having studied at Santa Ana College. Additionally, she pursued studies in Psychology at California State University, Fullerton. This educational foundation supports her managerial role in the call center, equipping her with skills relevant to both business operations and understanding team dynamics.
Background
Tina Rodriguez has over a decade of experience in the financial services industry, specifically in call center management. Her career at J P Morgan Chase has been marked by her ability to lead teams effectively and achieve high performance metrics. Her transition from Springfield, Missouri to Tempe, Arizona reflects her adaptability and commitment to her role.
Achievements
In her capacity as Site Support Manager, Tina Rodriguez has consistently exceeded call center metrics, indicating her effectiveness in managing operations and team performance. Her leadership of a team of 18 in the Freedom card services call center highlights her capability in fostering a productive work environment.