Todd Kalbac
About Todd Kalbac
Todd Kalbac serves as the Executive Director of Collections Strategy at Chase, a position he has held since 2006. He has a background in operations analysis and marketing, having previously worked at Citi, First USA Bank, Verizon, and The Associates.
Work at Chase
Todd Kalbac has served as the Executive Director of Collections Strategy at Chase since 2006. In this role, he has been responsible for overseeing the development and implementation of strategies aimed at optimizing collections processes. His extensive experience in the financial services sector has contributed to his effectiveness in this position. Over the past 18 years, he has played a key role in shaping the collections strategy to enhance operational efficiency and customer engagement.
Previous Experience in Financial Services
Before joining Chase, Todd Kalbac held several positions in the financial services industry. He worked at Citi as the Director of Operations Analysis from 2002 to 2006, where he focused on improving operational processes. Prior to that, he was a Marketing Analyst at First USA Bank for one year in 1997, and he served as a Senior Risk Analyst at The Associates from 1998 to 2001. His experience also includes a role as a Senior Marketing Analyst at Verizon from 2001 to 2002.
Education and Expertise
Todd Kalbac earned a Bachelor of Business Administration (BBA) from The University of Texas at Austin, completing his studies from 1993 to 1996. His educational background has provided him with a solid foundation in business principles, which he has applied throughout his career in various analytical and strategic roles within the financial services sector.