Tom Palmatary
About Tom Palmatary
Tom Palmatary serves as the Executive Director of Mortgage Servicing Risk Management at Chase, where he has worked since 2010. He has extensive experience in governance, policy, and strategy within the mortgage servicing sector, having held various leadership roles in the United States and internationally.
Work at Chase
Tom Palmatary has served as the Executive Director of Mortgage Servicing Risk Management at Chase since 2010. In this role, he has been responsible for overseeing risk management strategies related to mortgage servicing. His tenure at Chase spans 14 years, during which he has developed extensive expertise in governance, policy, and strategy for single-family residential mortgage servicing. He also holds the position of Chief Default Underwriter and serves as Secretary of the Servicing Risk Sub-Committee, where he provides critical oversight for various mortgage portfolios.
Previous Experience in Financial Services
Before joining Chase, Tom Palmatary held significant roles in the financial services industry. He worked at Shinsei Bank in Tokyo, Japan, as COO of Consumer Finance and Chief Risk Officer of the Retail Bank from 2008 to 2010. Prior to that, he was the Chief Risk Officer at Citi for CFNA in Baltimore, Maryland, from 2007 to 2008. His career at Citi also included positions as Chief Underwriter and Vice President of Credit Operations from 2001 to 2006, and as Branch Manager from 1989 to 1991.
Education and Expertise
Tom Palmatary earned a Bachelor of Science degree in Business Administration from Bloomsburg University of Pennsylvania, where he studied from 1982 to 1986. His educational background supports his extensive operational skills and regulatory knowledge in various lending and servicing channels, including Retail, Wholesale, and Third Party lending. His academic achievements complement his professional experience in risk management and operational oversight.
International Leadership Experience
Tom Palmatary has held executive roles across multiple countries, including Japan, Mexico, Canada, and Puerto Rico. This international leadership experience enhances his understanding of diverse markets and regulatory environments, contributing to his effectiveness in managing mortgage servicing risk on a global scale. His ability to navigate different financial landscapes is a key aspect of his professional profile.