Tony Gandara
About Tony Gandara
Tony Gandara serves as an Escalation Manager at Chase, a position he has held since 2003. He studied Applied Science in Computer & Electronic Technology at DeVry University's Keller Graduate School of Management in Texas.
Work at Chase
Tony Gandara has served as an Escalation Manager at Chase since 2003. In this role, he is responsible for managing complex customer issues and ensuring timely resolutions. His extensive experience at Chase spans over 21 years, during which he has developed a deep understanding of the company's operations and customer service protocols.
Education and Expertise
Tony Gandara studied at DeVry University's Keller Graduate School of Management in Texas, where he earned a degree in Applied Science in Computer & Electronic Technology. This educational background provides him with a solid foundation in technology and management, which supports his role in handling escalated customer concerns effectively.
Background
Tony Gandara has a long-standing career in customer service and escalation management. His tenure at Chase has allowed him to gain significant insights into the financial services industry and develop skills in conflict resolution and customer relationship management.