Urvashi Dalal
About Urvashi Dalal
Urvashi Dalal serves as the Lead Associates Operations at Chase in Germantown, MD, a position she has held since 2019. Previously, she worked at Citi for 13 years as a Head Teller and briefly at TD as a Lead Teller.
Work at Chase
Urvashi Dalal has been employed at Chase since 2019, serving as Lead Associates Operations. In this role, she is responsible for overseeing operational processes and ensuring efficiency within the team. Her tenure at Chase has lasted for five years, and she is based in Germantown, MD.
Previous Experience at Citi
Before joining Chase, Urvashi Dalal worked at Citi for 13 years, from 2005 to 2018. During her time there, she held the position of Head Teller. In this capacity, she managed daily banking operations and provided customer service, contributing to the overall performance of the branch.
Experience at TD Bank
Urvashi Dalal briefly worked at TD Bank as a Lead Teller for six months in 2018 to 2019. Her role involved supervising teller operations and ensuring compliance with banking regulations while maintaining high standards of customer service. This position followed her extensive experience at Citi.
Professional Background
Urvashi Dalal has a solid background in banking operations, with over 18 years of experience in the financial services industry. Her career includes significant roles at major banks, where she has developed expertise in managing teller operations and enhancing customer experiences.