Xiaye (Tracy) Liu
About Xiaye (Tracy) Liu
Xiaye (Tracy) Liu is a Home Lending Specialist at Chase, with a background in mortgage banking and sales. She has over a decade of experience in the financial and customer service sectors, having previously worked at JPMorgan Chase & Co. and T-Mobile.
Work at Chase
Xiaye (Tracy) Liu has been employed at Chase since 2021, serving as a Home Lending Specialist. In this role, she is responsible for assisting clients with their home lending needs in Staten Island, New York. Her experience in the mortgage industry enables her to provide informed guidance to customers seeking home financing options.
Previous Experience at JPMorgan Chase
Prior to her current position at Chase, Liu worked at JPMorgan Chase & Co. as a Mortgage Banker Assistant from 2015 to 2021. During her six years in this role, she was based in Brooklyn, NY, where she supported mortgage bankers in processing loan applications and managing client communications.
Education and Expertise
Liu earned her Bachelor's degree in Business Administration and Management, with a focus on Finance, from the City University of New York-Brooklyn College. She studied there from 2009 to 2013, acquiring foundational knowledge in business principles and financial management that supports her career in home lending.
Career Background
Before her tenure at Chase, Liu held various positions in the lending and retail sectors. She worked as a Loan Originator and Loan Processor at Pioneer Lending in 2014. Additionally, she gained customer service experience as a Sales Associate and Office Assistant at T-Mobile from 2008 to 2014.