Yolanda Hairston
About Yolanda Hairston
Yolanda Hairston serves as the Vice President of Network Expansion at Chase, bringing extensive experience in financial services and human resources. Her career includes roles at UMB Bank, SunTrust, HSBC, and Fifth Third Bank, where she developed expertise in mortgage processing, sales team coaching, and small business lending.
Current Role at Chase
Yolanda Hairston currently serves as Vice President of Network Expansion at Chase, a position she has held since 2022. In this role, she focuses on expanding the branch network across the United States. Her responsibilities include identifying opportunities for growth and implementing strategies to enhance the bank's market presence.
Previous Experience at UMB Bank
Prior to her current role, Yolanda worked at UMB Bank as AVP/Branch Manager II and Small Business Lending from 2018 to 2022. During her tenure, she managed branch operations and contributed to small business lending initiatives in Arnold, Missouri. Her role involved overseeing financial services and ensuring customer satisfaction.
Background in Banking and Finance
Yolanda has extensive experience in the banking sector, having held various positions over two decades. She worked at Fifth Third Bank as Financial Center Manager II from 2009 to 2015, and at SunTrust as Branch Manager IV from 2015 to 2017. Her career began at HSBC, where she served as Senior Account Executive for ten years, from 1999 to 2009.
Education and Training Expertise
Yolanda studied at Mayfield High School from 1982 to 1986 and later attended Paducah Community College, focusing on Special Education and Teaching from 1988 to 1992. She possesses a strong background in HR relations, including recruiting and training, which has contributed to her effectiveness in coaching and developing sales teams.
Technical Skills in Mortgage Processing
Yolanda has expertise in using Encompass and Caylx software for mortgage processing. Additionally, she utilizes Salesforce for managing customer relationships and sales processes, which enhances her ability to drive revenue generation and support branch network expansion.