Edgar Araújo
About Edgar Araújo
Edgar Araújo is a Support Engineer at Chatfuel, where he has worked since 2019. He has a background in computer systems and applications, along with experience in user support and technical assistance.
Work at Chatfuel
Edgar Araújo has been employed at Chatfuel since 2019, currently holding the position of Support Engineer. In this role, he is responsible for providing technical assistance and support to users of the Chatfuel platform. Prior to his current position, he worked as a User Happiness Representative at Chatfuel from 2017 to 2019, where he focused on enhancing user satisfaction and engagement. During his tenure, he contributed to the Chatfuel Help Center by authoring articles in the Miscellaneous and Archive sections, helping to improve the resources available to users.
Education and Expertise
Edgar Araújo's educational background includes a variety of studies in technology and computer systems. He completed his Elementary and Middle School education at Centro Educacional SESI from 2001 to 2009. He then attended E.E. Profº Armando Rizzo, where he achieved his High School diploma from 2009 to 2011. Following high school, he pursued an Extension Course at ETEC Fernando Prestes from 2013 to 2014. He furthered his education at Universidade Paulista, focusing on Analysis and Development of Computer Systems and Applications from 2015 to 2016.
Background
Before joining Chatfuel, Edgar Araújo gained experience in the technology sector through various roles. He worked as an Estagiário de TI at Ramires Diesel Ltda from 2010 to 2011, where he was involved in IT support tasks. In 2011, he briefly served as a TI Assistant at De Nigris for three months. These positions provided him with foundational skills in technical support and IT operations, which he later applied in his roles at Chatfuel.
Professional Experience
Edgar Araújo has accumulated significant professional experience in the field of technology and support. His career began with an internship at Ramires Diesel Ltda, where he worked for one year. He then transitioned to a short-term role as a TI Assistant at De Nigris. His experience at Chatfuel, spanning over five years, has allowed him to develop expertise in user support and technical assistance, contributing to his current role as a Support Engineer.