Elle Trout
About Elle Trout
Elle Trout is a Customer Success Manager currently employed at Chatmeter in San Diego, California. She has a background in business development and sales, having previously worked at Chatmeter, Surglogs, and Rescue | The Behavior Change Agency.
Current Role as Customer Success Manager
Elle Trout currently serves as a Customer Success Manager at Chatmeter, a position she has held since 2023. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include onboarding new clients, addressing their needs, and providing ongoing support to enhance their experience with the company's services.
Previous Experience at Chatmeter
Before her current role, Elle Trout worked at Chatmeter as a Business Development Representative from 2021 to 2023. During her two years in this position, she contributed to the company's growth by identifying new business opportunities and building relationships with potential clients. Her experience in this role laid the foundation for her transition to customer success.
Experience at Surglogs
In 2021, Elle Trout briefly worked as a Sales Development Representative at Surglogs for one month. This role involved engaging with potential customers and promoting the company's services. Although her tenure was short, it provided her with valuable insights into sales processes and customer engagement strategies.
Role at Rescue | The Behavior Change Agency
From 2019 to 2021, Elle Trout held the position of Customer Success Manager and Office Manager at Rescue | The Behavior Change Agency. In this dual role, she managed client relationships and supported operational functions. Her experience here contributed to her skill set in customer management and operational efficiency.