Larry Joseloff
About Larry Joseloff
Larry Joseloff is a Senior Channel Account Manager at Chatmeter, where he applies a continuous improvement mindset to enhance business processes. With over 12 years of experience in customer-focused roles, he has held various positions in companies such as Salesforce Commerce Cloud and the National Retail Federation.
Work at Chatmeter
Larry Joseloff has been employed at Chatmeter as a Senior Channel Account Manager since 2023. In this role, he utilizes a continuous improvement mindset to assess and enhance business processes. His responsibilities include managing relationships with channel partners and driving strategic initiatives to improve customer engagement and satisfaction.
Previous Experience at Salesforce Commerce Cloud
Before joining Chatmeter, Larry Joseloff worked at Salesforce Commerce Cloud for a total of 12 years. He served as the Retail Practice Manager from 2011 to 2016, followed by a role as Customer Success Director from 2016 to 2023. In these positions, he focused on customer success strategies and managed key accounts in the Washington DC-Baltimore area.
Educational Background
Larry Joseloff holds a Bachelor of Arts in Business/Corporate Communications from Ithaca College, where he studied from 1990 to 1994. He also earned a Master of Science in Public Communications from American University, completing his studies in 1995. His educational background supports his expertise in marketing and communications.
Career History and Roles
Larry has held various positions in the marketing and e-commerce sectors. He was the Vice-President of Content at the National Retail Federation's Shop.org from 2006 to 2011. Prior to that, he worked as an Ecommerce Marketing Manager at Discovery Channel from 2003 to 2006 and as a Program Manager at Commission Junction from 2000 to 2003. His diverse experience spans over 12 years in customer-focused initiatives within technology-driven organizations.
Skills and Expertise
Larry Joseloff possesses strong project management skills, enabling him to handle multiple projects and deliverables while meeting deadlines. He has a proven ability to serve as a trusted advisor to clients, facilitating important meetings and demos with key stakeholders. His background in marketing and communications enhances his capability to promote products and solutions effectively.