Neal Minton
About Neal Minton
Neal Minton is a Support Manager at Chatmeter, where he has worked since 2022. He has extensive experience in sales and customer experience, having held various managerial positions in the software industry.
Work at Chatmeter
Neal Minton has been employed at Chatmeter as a Support Manager since 2022. In this role, he is responsible for overseeing customer support operations and ensuring a high level of service for clients. His experience in managing support teams contributes to the effectiveness of Chatmeter's customer service strategies. The company, based in San Diego, California, focuses on providing reputation management and local SEO solutions.
Previous Experience in Customer Support and Management
Prior to his current position, Neal Minton held various roles that enhanced his expertise in customer support and management. He served as a Sales Development Manager at Better from 2020 to 2022 and as Senior Manager of Customer Experience at GoSite from 2019 to 2020. His earlier roles include positions at Constant Contact, where he progressed from Customer Support Specialist to Customer Support Manager, and at OpenTable as a Customer Support Representative.
Education and Expertise
Neal Minton holds a Master of Business Administration (MBA) from the University of San Diego, where he studied International Business and Managerial Leadership from 2018 to 2020. He also earned a Bachelor's degree in Marketing from the University of Wyoming, completing his studies from 2004 to 2008. His educational background supports his strong skills in onboarding and team building, which are essential for enhancing customer support operations.
Background in Sales and Customer Experience
Neal Minton has a robust background in both sales and customer experience, particularly within the computer software industry. His career includes significant roles that have shaped his managerial skills and account management expertise. He has a demonstrated history of working in various managerial capacities, contributing to his comprehensive understanding of customer needs and effective service delivery.