Vishav Deep Singh
About Vishav Deep Singh
Vishav Deep Singh is a Global Product and Support Manager with expertise in SaaS and customer success, currently working at Checker Software Systems Limited in Israel. He specializes in AI and Natural Language Processing to improve customer feedback analysis and product offerings.
Current Role at Checker Software Systems Limited
Vishav Deep Singh serves as the Global Product and Support Manager at Checker Software Systems Limited, a position he has held since 2012. In this role, he specializes in SaaS solutions and customer success. He focuses on delivering tailored product demonstrations that enhance customer experiences and drive product value. His responsibilities include maintaining transparent communications with customers and internal teams to ensure alignment and satisfaction.
Previous Experience at Punjab Infotech and CMC Limited
Prior to his current role, Vishav worked at Punjab Infotech as an Assistant System Manager and System Analyst from 2008 to 2012. He also served as a Customer Support Engineer at CMC Limited for nine months in 2008. In these positions, he developed skills in customer support and system management, contributing to his expertise in product and service enhancement.
Educational Background in Information Technology
Vishav Deep Singh has a solid educational foundation in information technology. He studied at Karnataka State Open University, where he earned an M-Tech degree in Information Technology from 2009 to 2011. He also obtained a diploma in Computer Engineering from Adesh Polytechnic Muktsar, completing his studies from 1996 to 1999. His early education includes matriculation from Durga Bal Vidhya Mandir School, where he studied from 1984 to 1996.
Expertise in AI and Customer Feedback Analysis
Vishav specializes in leveraging artificial intelligence and natural language processing to analyze customer feedback. This expertise allows him to enhance products and services effectively. He is committed to continuous learning and improvement, staying updated on industry trends and technological advancements to better serve customers and improve product offerings.
Skills in API Integrations and Quality Assurance
Vishav Deep Singh possesses a deep understanding of API integrations and digital trends, which informs his strategic collaboration and product improvements. He is experienced in performing quality assurance checks to ensure that products meet high standards of security and compliance. His proactive approach enables him to provide prompt and accurate solutions, enhancing overall customer satisfaction.