Charlotte Généreux Beaudry
About Charlotte Généreux Beaudry
Charlotte Généreux Beaudry is a Customer Service Operations Specialist currently employed at CheckSammy since 2021. She previously worked as a Shift Team Lead at Starbucks in Montreal from 2018 to 2021 and holds a Bachelor of Commerce degree from Concordia University, where she studied Marketing with a minor in History.
Work at CheckSammy
Charlotte Généreux Beaudry has been employed at CheckSammy as a Customer Service Operations Specialist since 2021. In this role, she focuses on enhancing customer satisfaction and streamlining service operations. Her responsibilities include managing customer inquiries and ensuring efficient service delivery. Charlotte's experience in customer service contributes to the overall effectiveness of the operations team at CheckSammy.
Previous Experience at Starbucks
Before joining CheckSammy, Charlotte worked at Starbucks as a Shift Team Lead from 2018 to 2021 in Montreal, Quebec, Canada. During her three years in this position, she was responsible for overseeing daily operations, managing staff, and ensuring a high level of customer service. Her experience at Starbucks provided her with valuable skills in team leadership and customer engagement.
Education and Expertise
Charlotte studied at Concordia University, where she earned a Bachelor of Commerce (BCom) degree with a focus on Marketing and a minor in History. Her academic journey spanned from 2018 to 2023, equipping her with a solid foundation in business principles and marketing strategies. This educational background supports her role in customer service operations.
Background
Charlotte Généreux Beaudry is based in Montreal, Quebec, Canada. Her professional background includes significant experience in customer service roles, which has shaped her approach to operations management. Her educational pursuits in commerce and marketing complement her work experience, providing her with a comprehensive understanding of customer dynamics.