Robert Smith
About Robert Smith
Robert Smith is a Client Services Coordinator at CheckSammy, where he manages client requests and ensures accurate invoicing. He has a background in surgical technology and has held various roles in healthcare and client services across multiple states.
Work at CheckSammy
Robert Smith currently serves as a Client Services Coordinator at CheckSammy, a position he has held since 2023. In this role, he manages and maintains over 30 active and pending job requests from clients, utilizing various communication channels such as email, phone calls, and HubSpot leads. His responsibilities include auditing and updating products, services, and expenses to ensure accurate invoicing and correct margins. Prior to this role, he worked as a Compliance Officer at CheckSammy for two months in the same year.
Previous Experience in Healthcare
Robert Smith has extensive experience in the healthcare sector. He worked as a Certified Surgical Technologist at Grand View Health from 2019 to 2022, and previously at FlexCare Medical Staffing in 2019 and 2022. His roles involved surgical assistance and coordination in various locations including Sellersville, Pennsylvania, and Knoxville, Tennessee. Additionally, he served as an OR Communications Coordinator at Franciscan St. Francis Health from 2016 to 2018, where he contributed to departmental financial goals.
Education and Expertise
Robert Smith studied at the University of Phoenix, where he pursued a Bachelor of Science in Management, completing his studies in 2024. Prior to that, he attended Harrison College-Indianapolis East, earning an Associate of Applied Science in Surgical Technology in 2017. His educational background supports his roles in client services and healthcare, providing him with the necessary skills in management and technical expertise.
Team Management and Coordination Skills
In his current role at CheckSammy, Robert Smith assists in managing a team of 3-5 employees. He ensures accurate information input, financials, and follow-up across approximately 180 jobs. His experience in coordinating teams and managing job requests reflects his strong organizational skills and ability to oversee multiple tasks simultaneously.
Contributions to Financial Goals
During his tenure at Franciscan St. Francis Health, Robert Smith played a role in surpassing the monthly income goal for the department, contributing to a total of $250,000. His ability to support financial objectives showcases his understanding of the business aspects of healthcare operations.