Carolina Becerra
About Carolina Becerra
Carolina Becerra is a Customer Account Specialist at Chelan County PUD, where she has worked since 2020. She has a diverse background in customer service, non-profit management, and community services, with previous roles at Chase and OIC of Washington.
Current Role at Chelan PUD
Carolina Becerra serves as a Customer Account Specialist at Chelan County PUD, a position she has held since 2020. In this role, she utilizes her skills in data entry and communication to effectively manage customer accounts and provide support to clients. Her background in community and social services enhances her ability to address customer needs and foster positive relationships.
Previous Experience at Chelan County PUD
Before her current role, Carolina Becerra worked at Chelan County PUD as a Switchboard Operator from 2018 to 2020. During her two years in this position, she was responsible for managing incoming calls and directing them to the appropriate departments, contributing to the efficient operation of the organization.
Career Background in Banking and Non-Profit
Carolina Becerra has a diverse career background that includes significant experience in the banking sector and non-profit management. She worked as a Lead Teller/Operations Specialist at Chase from 2010 to 2015, where she developed her customer service and operational skills. Following this, she served as an Employment Training Specialist at OIC of Washington from 2015 to 2018, gaining valuable insight into non-profit organization management.
Educational Background and Certifications
Carolina Becerra completed her high school education at Eastmont High School, earning her diploma in 2007. She later pursued studies at Northshore Dental Assistant Academy, achieving her Dental Assistant Certification in 2013. This educational background supports her diverse career path and enhances her qualifications in customer service and healthcare settings.
Skills and Expertise
Carolina Becerra possesses strong skills in data entry and communication, which are essential for her roles in customer service. Her experience in community and social services provides her with a unique perspective that aids in her effectiveness as a Customer Account Specialist. This combination of skills and experience contributes to her capability in managing customer accounts and addressing client needs.