Charleen Louise Tionghoy
About Charleen Louise Tionghoy
Charleen Louise Tionghoy is a Customer Service Associate at Chevron in the Philippines with a diverse background in customer service, hospitality, and administrative roles, including international experience in Dubai.
Professional Experience at Chevron
Charleen Louise Tionghoy is currently employed as a Customer Service Associate at Chevron in the Philippines. This role leverages her extensive customer service background and experience. Her previous tenure at Chevron included a 6-month stint as a Service Associate in 2021. Her return to the company signifies a strong alignment with Chevron's goals and values.
Role at JA Resorts & Hotels
Charleen Louise Tionghoy served as a Reservations Supervisor at JA Resorts & Hotels in Dubai for 9 months in 2020. Prior to this role, she was a Customer Service Executive at the same company from 2017 to 2020. During her tenure, she developed significant expertise in handling customer inquiries, managing reservations, and providing high-quality service in a luxury hospitality environment.
Early Career and Roles
Charleen's early career includes a range of roles that highlight her versatility. She worked as a Jr. Project Associate at Rising Tide Mobile in the Philippines from 2015 to 2016 and as an Administrative Assistant at Smart Communications, Inc. from 2014 to 2015. Notably, she began her professional journey as a Customer Service Representative at Convergys in 2013, setting the stage for her career in customer service.
Educational Background and Skills
Charleen Louise Tionghoy completed her Bachelor of Arts degree in Mass Communication/Media Studies at Adamson University, where she studied from 2009 to 2013. This educational background provided her with foundational skills in communication and media, which have been instrumental in her various professional roles. She also possesses additional skills in social media management and marketing strategy.
International Work Experience
Charleen has gained valuable international experience by working in Dubai, United Arab Emirates. Her roles at JA Resorts & Hotels allowed her to develop a global perspective on customer service and hospitality. This international exposure is a testament to her adaptability and ability to thrive in diverse work environments.