Chris Carroll
About Chris Carroll
Chris Carroll is a 2nd Line IT Support Analyst at ChevronTexaco and a Senior Consultant at HCL Technologies, with extensive experience in desktop support and office relocations.
Current Positions at HCL Technologies and ChevronTexaco
Chris Carroll is currently holding dual roles within prominent organizations. At HCL Technologies, he serves as a Senior Consultant, a position likely involving high-level IT consultancy and support services. Concurrently, he operates as a 2nd Line IT Support Analyst at ChevronTexaco, where he is responsible for resolving more complex technical issues that frontline support cannot address.
Previous Experience at Hewlett-Packard and Calyx
Chris Carroll has amassed considerable experience in the IT support sphere through previous roles. He served at Hewlett-Packard as a Senior Field Support Technician IV for three years, from 2006 to 2009. Additionally, he worked briefly as an Upgrade Engineer for Calyx in 2009, concentrating on system upgrades and improvements during his two-month tenure.
Long-Term Role at Jardine Lloyd Thompson
For 18 years, from 1988 to 2006, Chris Carroll was a dedicated member of Jardine Lloyd Thompson's IT team. In his role in desktop and field support, he undertook a variety of technical responsibilities, including maintaining and troubleshooting an extensive array of desktop systems and participating in office relocations and refits.
Educational Background
Chris Carroll studied at Great Baddow High School, focusing on Pure Mathematics and Applied Mathematics. His academic achievements include A Level certifications, completed over the course of two years from 1986 to 1988. This foundation has contributed to his analytical and problem-solving abilities in his professional IT career.
Technical Expertise and Specializations
Chris Carroll has robust expertise in providing remote and onsite desktop support for various operating systems, including Windows 7, XP, and Vista. He is proficient in Microsoft Office 2007/2010 and has experience supporting Blackberry, VPN, Citrix, and Tanberg Video Conferencing. He also specializes in telephony systems like Siemens Realitis DX and provides iPhone/iPad support using Airwatch MDM. His experience includes integrating iPhone device mobility and supporting a large number of desktops and laptops.