Mark Galetto
About Mark Galetto
Mark Galetto is a Site Reliability Engineer at Chevron in San Ramon, California, specializing in system reliability and project coordination.
Title
Mark Galetto is currently a Site Reliability Engineer at Chevron in San Ramon, California, United States. In this role, he utilizes his expertise in system reliability and project management.
Education and Expertise
Mark Galetto has an MBA in Management from Golden Gate University, obtained between 1982 and 1984. He also holds a B.A. in Business Administration from Holy Names University, completed between 1976 and 1980. His education has provided him with a robust foundation in business and management principles.
Previous Experience
Before his current position at Chevron, Mark worked as an Accounting Manager at Pacific Intermountain Express from 1980 to 1983. During his time there, he gained valuable experience in financial management and accounting practices.
Current Responsibilities at Chevron
Mark coordinates the upgrade of the Remedy ticketing and change control tool for Chevron's Process Application and Data Finance team. He is also the testing coordinator for the SAP re-platform project, overseeing the transition from HP UNIX to LINUX. Mark balances ticket workloads among four junior analysts located in the US and Argentina, facilitates weekly change advisory board meetings, and validates monthly regression testing results. Additionally, he provides support and guidance on complex incidents and requests within the SAP Finance Assets and Projects team.
Certifications
Mark Galetto is a certified Root Cause Analysis Facilitator, specializing in system reliability. This certification underscores his ability to diagnose and resolve underlying issues that can affect system stability and performance.