Patricia Henrickson
About Patricia Henrickson
Patricia Henrickson is a Marketing Assistant at Chevron in San Ramon, California, with previous roles at Chevron Stations Inc. including Image Coordinator and Reconciliation Analyst.
Current Position at Chevron
Patricia Henrickson is currently employed as a Marketing Assistant at Chevron, based in San Ramon, California, United States. In her role, she is responsible for coordinating daily tank test orders for forecasted customers, including flash and diesel. Patricia also tracks seasonal product conversions (RVP) and provides guidance to Delivery Coordinators on necessary actions. Her duties include monitoring the SSIMS mailbox and responding to inquiries from Retail Business Consultants, Program Managers, and Project Managers.
Previous Roles at Chevron Stations Inc.
Before her current role, Patricia Henrickson held positions at Chevron Stations Inc. in San Ramon, California. From 2014 to 2019, she served as an Image Coordinator, a role in which she likely focused on maintaining and promoting the company's brand image. Prior to that, she was a Reconciliation Analyst from 2010 to 2019, for nine years, involving tasks likely related to financial reconciliation and analysis.
Administrative and Support Responsibilities
Patricia Henrickson's role includes multiple administrative and support responsibilities. She is responsible for setting up and coordinating all new customer accounts in the TMW database. She also provides administrative support to the COED Leadership team and Dispatchers, administers both Exempt and Non-Exempt payroll, and assists the Fleet System Analyst with file maintenance, trending adjustments, and Holiday Planning.
Data Analysis and Problem Solving
In her role at Chevron, Patricia Henrickson is involved in analyzing various Order Entry, forecasting, and dispatch problems. She is responsible for recommending corrective actions based on her analyses. Additionally, she tracks and monitors electronic issues for forecasted stations and runs multiple COED reports, including the DIL report, TMW Snapshot, and Run Out Query. She also maintains the Terminal Outage log.
Customer and Call Center Support
Part of Patricia Henrickson's responsibilities also includes providing call center support for the 800-customer line at Chevron. This aspect of her role underscores her capability in handling customer inquiries and ensuring satisfactory resolutions. Her support extends beyond call center duties to involve significant backend tasks, contributing to the company's overall operational efficiency.