Liliana Petrova
Founding Member @ Chief
About Liliana Petrova
For the most part companies have spent a fortune on customer experience. Only a few have shown the connection to revenue growth or efficiency. We bring together organizational culture, experience design and technology to grow your customer base, increase efficiencies and investment returns. The Petrova Experience is an international customer experience consulting firm that helps brands use customer experience to create loyalty that ensures brand longevity.