Amy Smith
About Amy Smith
Amy Smith serves as the Lead Product Manager at ChildPlus Software, where she has worked since 2022. With a background in product management and data analysis, she specializes in driving cultural change through a customer-focused approach.
Work at ChildPlus Software
Amy Smith has served as the Lead Product Manager at ChildPlus Software since 2022. In this role, she focuses on driving product strategy and development, ensuring that customer needs are met through innovative solutions. Her responsibilities include overseeing product lifecycle management and collaborating with cross-functional teams to enhance user experience. Smith's expertise in motivating cultural change and her customer-focused approach contribute to the company's mission of providing effective software solutions.
Previous Experience at Meridian Cooperative
Before joining ChildPlus Software, Amy Smith worked at Meridian Cooperative as a Product Owner from 2021 to 2022. In this position, she was responsible for managing product development initiatives and aligning them with customer expectations. Prior to that, she served as a Data Analyst at the same organization from 2017 to 2021, where she focused on analyzing data to optimize business performance. Her experience at Meridian Cooperative provided her with valuable insights into customer needs in the utility industry.
Education and Expertise
Amy Smith holds a Bachelor’s Degree in Telecommunication Arts from The University of Georgia, where she studied from 2007 to 2011. Additionally, she earned a Master of Business Administration (M.B.A.) in Organizational Leadership from Georgia State University, completing her studies from 2014 to 2016. Her educational background equips her with a strong foundation in both technical and leadership skills, which she applies in her role as a product manager.
Professional Background
Amy Smith has accumulated eight years of professional experience in various roles that optimize business performance. Her career includes positions at Spectrio as a Business Management professional from 2012 to 2015, and at CNN in Business Development from 2015 to 2016. This diverse background has allowed her to develop a comprehensive understanding of product management and customer engagement strategies.
Skills and Specializations
Amy Smith specializes in motivating cultural change through a customer-focused approach. She engages in sprint planning and provides training on Tableau Visual Analytics software, enhancing team capabilities in data-driven decision-making. Her proactive collaboration with customers in the utility industry ensures that solutions are effectively utilized, demonstrating her commitment to delivering value through her work.