Abigail Darula
About Abigail Darula
Abigail Darula is an Enterprise Customer Success Manager with over a decade of experience in account management and client services. She has held positions at Epic Marketplace and Integral Ad Science before joining Chili Piper in 2021.
Current Role at Chili Piper
Abigail Darula serves as an Enterprise Customer Success Manager at Chili Piper, a position she has held since 2021. In this role, she focuses on ensuring customer satisfaction and success at the enterprise level. Her responsibilities include managing customer relationships, optimizing the use of Chili Piper's solutions, and driving customer engagement. Abigail's expertise in meeting lifecycle automation platforms supports her efforts to enhance customer experiences and outcomes.
Previous Experience at Integral Ad Science
Prior to her current position, Abigail worked at Integral Ad Science as a Client Services Account Manager from 2011 to 2021. During her ten years in this role, she was responsible for managing client accounts and ensuring the delivery of high-quality service. Her work in the Greater Boston Area contributed to the company's reputation for client satisfaction and service excellence.
Early Career at Epic Marketplace
Abigail began her career at Epic Marketplace, where she worked as an Account Manager from 2009 to 2011. In this role, she gained valuable experience in account management within the Greater New York City Area. Her responsibilities included managing client accounts and fostering relationships, which laid the groundwork for her future roles in client services.
Education and Expertise
Abigail Darula earned her Bachelor's degree in Corporate Communications and Public Affairs from Southern Methodist University, where she studied from 2005 to 2009. Her educational background complements her professional experience, particularly in client services and account management. She possesses expertise in meeting lifecycle automation platforms, which is integral to her current role in customer success.
Professional Experience Overview
With over a decade of experience in account management and client services, Abigail has developed a strong skill set in managing customer relationships and ensuring client satisfaction. Her career spans multiple roles in different regions, including Greater New York City and Greater Boston. This extensive experience has equipped her with the knowledge and skills necessary to excel in her current position at Chili Piper.