Allan Cheow (He/Him)
About Allan Cheow (He/Him)
Allan Cheow is a Senior Customer Success Manager specializing in the Mid Market sector. He has a diverse educational background in Mechanical Engineering Technology and Full Stack Web Development, complemented by extensive experience in customer success roles across various companies.
Work at Chili Piper
Allan Cheow currently serves as a Senior Customer Success Manager - Mid Market at Chili Piper, a role he has held since 2023. In this position, he utilizes his extensive experience in customer success to navigate client challenges and address their specific needs. His previous role at Chili Piper was as a Customer Success Manager - Mid Market, where he worked from 2022 to 2023. Allan's focus on client satisfaction and resourcefulness has contributed to his success in this field.
Education and Expertise
Allan Cheow has a diverse educational background. He earned an A.A.S. Degree in Mechanical Engineering Technology from Middlesex College, studying from 2001 to 2005. He also completed a Certificate of Achievement in Computer Aided Drafting at the same institution. In 2015, he furthered his education by completing a Full Stack Web Development Program at Devmountain. His educational pursuits reflect a commitment to staying current with emerging trends in technology and customer success.
Background
Allan Cheow's professional journey includes a variety of roles in customer service and technical support. He began his career as a Sales Associate at Foot Locker and later worked as a Personal Banker at Bank of America. His experience includes positions such as Assistant Branch Manager and Technical Customer Success Manager at Freeman Company and PRMconnect. Allan's background in customer-facing roles has equipped him with strong skills in client management and problem-solving.
Achievements
Throughout his career, Allan Cheow has consistently earned recognition for his resourcefulness and reliability. He has demonstrated a strong ability to address client challenges while considering their financial constraints. His commitment to continuous learning and skill acquisition has positioned him as a valuable asset in the customer success domain. Allan's focus on creativity, effective communication, and data analysis has further enhanced his professional contributions.