Andrew Bumgarner
About Andrew Bumgarner
Andrew Bumgarner is a Senior Customer Success Manager at Chili Piper, where he has worked since 2023. He has extensive experience in sales and customer success roles across various companies, including Citrix and Pendo.io, and holds a Bachelor of Arts in Political Science from North Carolina State University.
Work at Chili Piper
Andrew Bumgarner currently serves as a Senior Customer Success Manager at Chili Piper, a role he has held since 2023. In this position, he focuses on enhancing customer satisfaction and success within the organization. Prior to this, he worked as a Mid-Market Customer Success Manager at the same company from 2022 to 2023. His responsibilities include acting as a liaison between marketing and sales teams to improve collaboration and project implementation.
Professional Background
Andrew Bumgarner has a diverse professional background in sales and customer success. He worked at Citrix in various roles, including Corporate Sales Manager I, II, and III from 2013 to 2017. He also held the position of Senior Manager, Sales at Pendo.io from 2019 to 2021 and served as Sales Development Manager at ChannelAdvisor from 2018 to 2019. His experience spans multiple aspects of sales management and customer engagement.
Education and Expertise
Andrew Bumgarner holds a Bachelor of Arts in Political Science and Government from North Carolina State University, where he studied from 2009 to 2012. He also attended the University of North Carolina Asheville for one year in 2008-2009. Additionally, he earned a Certificate in Full-Stack Web Development from the University of North Carolina at Chapel Hill. His educational background supports his expertise in operations management and principle-based leadership.
Philosophy and Approach
Andrew Bumgarner has developed a leadership philosophy that emphasizes setting clear expectations and supporting team members with data-driven metrics. He focuses on cultivating an environment that encourages both personal and professional transformation for his team members. He is responsible for developing ongoing training and coaching modules tailored for sales teams, which reflects his commitment to enhancing team performance.