Anna Popova
About Anna Popova
Anna Popova is a Technical Support Engineer with experience in customer support roles at various companies. She has worked at Improvado and Elcomplus, and currently serves in the same capacity at Chili Piper since 2021.
Work at Chili Piper
Anna Popova has been employed at Chili Piper as a Technical Support Engineer since 2021. In this role, she is responsible for providing technical assistance and support to clients, ensuring they effectively utilize the company's software solutions. Her expertise in troubleshooting and problem-solving contributes to enhancing customer satisfaction and operational efficiency.
Previous Experience at Improvado
Before joining Chili Piper, Anna Popova worked at Improvado as a Technical Customer Support representative from 2020 to 2021. During her tenure in Томск, she focused on assisting customers with technical inquiries and issues related to the company's data integration platform. Her role involved direct communication with clients to resolve problems and improve their user experience.
Experience at Elcomplus
Anna Popova also served as a Technical Support Engineer at Elcomplus from 2019 to 2020. In this position, she provided technical support to customers, addressing their concerns and ensuring the functionality of the company's products. Her work in this role laid the foundation for her subsequent positions in technical support.
Education and Expertise
While specific educational details are not provided, Anna Popova's professional roles indicate a strong background in technical support and customer service. Her expertise includes troubleshooting, problem resolution, and effective communication with clients, which are essential skills in the technical support field.