Deyves Senger
About Deyves Senger
Deyves Senger is a Senior Support Engineer at Chili Piper, where he has worked since 2022. He has extensive experience in support engineering, having held various roles at companies such as e-Core, IBM, and Dell over the past several years.
Work at Chili Piper
Deyves Senger has been serving as a Senior Support Engineer at Chili Piper since 2022. In this role, he is responsible for providing technical support and ensuring customer satisfaction. Prior to this position, he worked as a Customer Support Engineer at the same company from 2021 to 2022, where he gained valuable experience in addressing customer inquiries and resolving technical issues.
Previous Experience in Support Engineering
Before joining Chili Piper, Deyves Senger accumulated extensive experience in support engineering. He worked at e-Core as Support Engineer III from 2016 to 2021, where he developed his skills in technical support. His career also includes a role at IBM as an Application Support Analyst from 2015 to 2016, focusing on application-related issues. Additionally, he held various positions at Dell, including Application Management Analyst L2 and L1, from 2010 to 2013.
Educational Background in Computer Science
Deyves Senger studied at Unisinos, where he pursued a Bachelor of Computer Science. His education spanned from 2006 to 2027, providing him with a solid foundation in information technology. This academic background supports his technical expertise and problem-solving abilities in his professional roles.
Career Development in IT Support
Deyves Senger's career in IT support began with roles such as Software Tester at Sicredi from 2008 to 2009 and Help Desk Intern at GKN plc in 2010. He further enhanced his skills as an IT Infrastructure Analyst at Terra from 2014 to 2015. His diverse experiences across various companies have contributed to his comprehensive understanding of technical support and customer service.