Emily Brink
About Emily Brink
Emily Brink is a Senior Enterprise Customer Success Manager at Chili Piper, where she has worked since 2022 in Nashville, Tennessee. She has a diverse background in customer success, account management, and event management, with previous roles at several companies including Cloudflare and GE Appliances.
Work at Chili Piper
Emily Brink has been serving as the Senior Enterprise Customer Success Manager at Chili Piper since 2022. In this role, she is responsible for enhancing customer experiences and ensuring successful account management. Prior to her current position, she worked as an Enterprise Customer Success Manager at the same company from 2021 to 2022. Her tenure at Chili Piper is marked by her focus on shaping effective customer experiences, a critical aspect of her responsibilities.
Education and Expertise
Emily Brink earned a Bachelor of Science (B.S.) degree in Fashion and Textile Management with a concentration in Brand Management from North Carolina State University, studying from 2009 to 2013. Additionally, she studied at the Prague Institute in the Czech Republic for 11 months in 2012. Her educational background supports her expertise in customer success and account management, particularly in shaping effective customer experiences.
Background
Emily Brink has a diverse professional background, having worked in various roles across different companies. She began her career as a Product Information Intern at Anthropologie in 2011. Over the years, she has held positions such as Show Coordinator at UBM plc, Assistant to the Wholesale Sales team at Tracy Reese, and Product Marketing Specialist at GE Appliances. Her experience spans multiple industries, including retail, marketing, and technology.
Professional Experience
Emily Brink has accumulated extensive experience in customer success and account management. She worked as a Customer Success Manager at Cloudflare, Inc. from 2019 to 2021, where she focused on managing customer relationships. Prior to that, she served as a Strategic Account Manager and Account Manager at Pilot from 2017 to 2019. Her roles have consistently involved project management and event management, enhancing her ability to manage complex customer success initiatives.
Skills and Competencies
Emily Brink possesses strong skills in event management, which complement her experience in customer success and account management roles. Her background in project management further enhances her capability to oversee complex customer success initiatives. These skills are integral to her current role at Chili Piper, where she focuses on delivering effective customer experiences.