Eric Zuckerman
About Eric Zuckerman
Eric Zuckerman is an Enterprise Customer Success Manager at Chili Piper, where he focuses on onboarding and departmental efficiency. He has a background in psychology and experience in customer success and implementation roles across various companies.
Work at Chili Piper
Eric Zuckerman currently serves as an Enterprise Customer Success Manager at Chili Piper, a position he has held since 2023. In this role, he has taken ownership of the onboarding process and collaborated with various departments to ensure successful deployment of services. His focus on implementing solutions aims to enhance departmental efficiency while maintaining scalability. Prior to this role, he worked as a Customer Success Manager at Chili Piper from 2021 to 2023, where he contributed to customer satisfaction and retention.
Previous Experience at Veezi
Eric Zuckerman worked at Veezi in multiple capacities. He began as an Implementation Specialist from 2017 to 2018 for ten months in Los Angeles, California. Following this role, he served as Operations Manager from 2018 to 2020 for two years. In both positions, he focused on enhancing operational processes and customer interactions, contributing to the overall effectiveness of the organization.
Education and Expertise
Eric Zuckerman studied at Columbia University, where he earned a Bachelor of Arts in Psychology from 1990 to 1994. He furthered his education by attending UCLA Extension, completing a Full Stack Web Development Boot Camp in 2016. This diverse educational background equips him with a unique blend of skills in both psychology and technology, enhancing his capabilities in customer success and software implementation.
Training Program Development
Throughout his career, Eric Zuckerman has developed training programs aimed at instructing both customers and employees on software use. These programs are designed to facilitate understanding and improve user engagement with the software, contributing to overall customer success and operational efficiency.