Henrique Tein
About Henrique Tein
Henrique Tein is a Senior Support Engineer currently working at Chili Piper since 2022. He has a diverse background in support roles at companies such as Dell, SAP, and Atlassian, with experience spanning from 2015 to the present.
Work at Chili Piper
Henrique Tein currently holds the position of Senior Support Engineer at Chili Piper, a role he has occupied since 2022. His responsibilities include providing technical support and ensuring customer satisfaction in a remote work environment. Prior to this position, he served as a Customer Love Engineer at Chili Piper from 2021 to 2022, where he focused on enhancing customer experiences and addressing support inquiries.
Previous Experience at Dell
Henrique Tein worked at Dell from 2015 to 2019, where he held two positions. Initially, he served as an Application Management Analyst for three years in Porto Alegre e Região, Brasil. He then advanced to the role of Application Management Sr. Analyst for seven months in Eldorado do Sul, Rio Grande do Sul. His tenure at Dell provided him with substantial experience in application management and support.
Experience at SAP and Atlassian
Henrique Tein has also worked at SAP as an Enterprise Support Engineer from 2020 to 2021 in São Leopoldo, Rio Grande do Sul. His role involved providing enterprise-level support to clients. Additionally, he was employed at Atlassian as a Bitbucket Support Engineer from 2019 to 2020 in Porto Alegre, Rio Grande do Sul, where he focused on supporting Bitbucket users and resolving technical issues.
Education and Training
Henrique Tein studied at Senac from 2013 to 2016, completing a three-year program. This educational background provided him with foundational knowledge and skills relevant to his career in technical support and engineering.